Terms of Service
Last updated: June 24, 2025
1. Acceptance of Terms
Welcome to Sleepmate. These Terms of Service ("Terms") govern your use of the Sleepmate mobile application and related services (collectively, the "Service") operated by Sleepmate ("us", "we", or "our").
By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.
2. Description of Service
Sleepmate is a premium sleep tracking application that provides:
- Advanced sleep tracking and analytics
- Curated sleep stories and ambient sounds
- Smart alarm and sleep coaching features
- Personalized sleep insights and recommendations
- Sleep goal setting and progress tracking
The Service is provided on a subscription basis with a premium tier available for £4.99 per month.
3. User Accounts
3.1 Account Creation
To access certain features of the Service, you must create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
3.2 Account Security
You are responsible for safeguarding the password and for all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account or any other breach of security.
3.3 Account Termination
We reserve the right to terminate or suspend your account at any time for any reason, including if you violate these Terms.
4. Subscription and Payment
4.1 Premium Subscription
The premium subscription provides access to advanced features including detailed sleep analytics, unlimited sleep stories, and personalized coaching. The subscription fee is £4.99 per month.
4.2 Billing
Subscription fees are billed monthly in advance. Payment will be charged to your chosen payment method through the app store (Apple App Store or Google Play Store).
4.3 Cancellation
You may cancel your subscription at any time through your app store account settings. Cancellation will take effect at the end of the current billing period.
4.4 Refunds
Refunds are handled according to the app store's refund policy. We do not provide direct refunds for subscription fees.
5. Acceptable Use
You agree not to use the Service to:
- Violate any applicable laws or regulations
- Infringe on the rights of others
- Upload or transmit malicious code or harmful content
- Attempt to gain unauthorized access to the Service
- Interfere with or disrupt the Service
- Use the Service for commercial purposes without authorization
- Share your account credentials with others
- Reverse engineer or attempt to extract source code
6. Privacy and Data Protection
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information when you use the Service. By using the Service, you agree to the collection and use of information in accordance with our Privacy Policy.
Sleep data and personal information are processed securely and in compliance with applicable data protection laws including GDPR and CCPA.
7. Intellectual Property
7.1 Our Content
The Service and its original content, features, and functionality are owned by Sleepmate and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
7.2 Your Content
You retain ownership of any content you submit to the Service. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, and display such content in connection with the Service.
8. Health and Medical Disclaimer
Important: Sleepmate is designed for general wellness purposes and is not intended to diagnose, treat, cure, or prevent any medical condition. The information provided by the Service should not be considered medical advice.
Always consult with a qualified healthcare professional before making any changes to your sleep routine or if you have concerns about your sleep health. If you have a sleep disorder or other medical condition, seek professional medical advice.
9. Disclaimers and Limitation of Liability
9.1 Service Availability
We strive to provide a reliable service, but we cannot guarantee that the Service will be available at all times or free from errors, viruses, or other harmful components.
9.2 Limitation of Liability
To the fullest extent permitted by law, Sleepmate shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or other intangible losses.
9.3 Maximum Liability
Our total liability to you for any claims arising from or related to the Service shall not exceed the amount you paid us in the twelve months preceding the claim.
10. Indemnification
You agree to defend, indemnify, and hold harmless Sleepmate and its affiliates from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from your use of the Service or violation of these Terms.
11. Termination
We may terminate or suspend your access to the Service immediately, without prior notice, for any reason, including if you breach these Terms. Upon termination, your right to use the Service will cease immediately.
You may terminate your account at any time by contacting us or through the app settings. Upon termination, we will delete your personal data in accordance with our Privacy Policy.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
13. Changes to Terms
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect. Your continued use of the Service after such changes constitutes acceptance of the new Terms.
14. Severability
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect. The invalid or unenforceable provision will be replaced with a valid provision that most closely matches the intent of the original provision.
15. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Sleepmate regarding the use of the Service and supersede all prior agreements and understandings.